+44-20-3695-1294 (ID:298037)
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Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A context menu will appear. It includes in-depth info about all the actions that you can carry out on the page in question. Each pop-up window opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast array of how-to videos clarifying how to use our Control Panel. They're designed for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you searching for, take a glance at our comprehensive FAQ database, which includes questions asked by actual people and offers practical solutions. We constantly "revamp" our FAQ database with new articles in order to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you need in the FAQ database either, we have a great team of client support engineers available 24/7/365 and ready to assist you with any problem. Each trouble ticket you open will be replied to in less than one hour (the average trouble ticket response time is only twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 298037

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com